***All Products require a return authorization code before you can ship it back to us. Some manufacturers charge a 20% restocking fee plus the price of the initial shipping charges. We will not issue a credit with out the authorization code. The credit will be processed within 3 business days after receipt of the return. There are
NO Refunds, We will ship you out a new item or we can issue you a credit.
We are committed to your total satisfaction. If within 5 days of receiving the product it is damaged or defective out of the box we will replace the item free of charge. The item must be put back into its original packing and sent back to us. We reserve the right to refuse the return if it is not in its original packing.
At any point after the 5 days the manufacturers warrantees go into effect.
All Products have a 1 year warrantee from date of purchase.
All Black Horse metal products have a 3year guarantee against defects
*** Damages resulting from misuse, abuse, or improper installment will NOT be accepted for a Credit or Exchange at anytime during the manufacturers warrantee period. The warrantee will be considered void.
Shipping for Returns- you are responsible for the shipping back to us.